Privacy Policy | MasterWicket – Protecting Your Information

This Privacy Policy describes the types of information we collect, how it is used, and your rights regarding your data when you access or use the MasterWicket platform, applications, and related services. By creating an account or using MasterWicket, you consent to the practices outlined here.

1. Information We Collect

Personal Information: Name, phone number, email address, date of birth, address, government-issued ID (for KYC verification).
Financial Information: Bank account details, UPI ID, cryptocurrency wallet addresses for deposits and withdrawals.
Device Information: Device model, operating system, browser type, IP address, mobile carrier, app version.
Usage Data: Pages visited, time spent, games joined, referral sources, and actions taken within the app or site.
Location Data: Geolocation information to comply with legal restrictions and prevent unauthorized access.

2. How We Use Your Information

To verify your identity and eligibility to participate in cash contests.
To process deposits, withdrawals, and prize payouts securely and efficiently.
To provide customer support and respond to your inquiries.
To improve platform functionality, personalization, and enhance user experience.
To send important service updates, promotions, tournament notifications, and security alerts.
To enforce compliance with our Terms of Use, legal obligations, and prevent fraud or abuse.

3. Data Sharing and Disclosure

MasterWicket does not sell or rent your personal information to third parties. However, we may share information with trusted partners and service providers under strict confidentiality agreements for the following purposes:

Payment gateway processors and banking partners for transaction facilitation.
Identity verification agencies for KYC compliance.
Analytics providers to help us understand usage trends and improve our services.
Regulatory authorities when legally obligated to disclose user data.

All third-party service providers are required to maintain industry-standard data protection practices.

4. Data Security Measures

We implement robust technical, administrative, and physical security measures to protect your personal data against unauthorized access, disclosure, or alteration.

SSL encryption for all data transmissions.
Two-factor authentication (2FA) for enhanced account protection.
Periodic third-party security audits and vulnerability assessments.
Restricted employee access to sensitive data based on role requirements.

Despite our best efforts, no security system is impenetrable. Users are advised to maintain strong passwords and exercise caution.

5. Your Rights and Choices

You may update, correct, or delete your profile information anytime via account settings.
You can opt out of promotional emails by using the unsubscribe link provided in each email.
Upon verified request, you may request permanent deletion of your account and associated personal data.
Under applicable laws, you may also have rights to request access to the data we hold about you.

6. Changes to This Policy

MasterWicket reserves the right to update this Privacy Policy from time to time to reflect changes in practices or applicable laws. Significant changes will be communicated through our website or app notifications.